Home Lift Case Study

Wessex Through Floor Wheelchair Home Lift

A couple from Hastings has seen the difference a Home Lift can make to people suffering from severe arthritic pain.

Wessex Home Lifts

Diana Hamilton, 53, has had arthritis since her late teens and chronic obstructive pulmonary disorder (COPD) for over 10 years.

Wessex Home Lifts travelling through the floor

The arthritis has caused chronic back problems and the COPD makes it difficult for her to go up and down the stairs. The breathlessness that this caused was making it more difficult to use the stairs in the standing stairlift she was using previously.

Home Lifts travelling through the floor

Diana told us "I was finding it increasingly difficult to use the stairs standing up due to my back problems and COPD. Plus, the stairlift would stop with about three steps to go since it would not curve and I would have to get out and climb the three steps, which I found harder to do as my condition worsened.”

Home Lifts travelling through the floor

Diana and her husband decided to consult an occupational therapist who advised of a number of local firms they could speak to about alternative solutions. They settled on independent mobility expert, Dolphin Lifts, after receiving a quick response without a hard sell: “I phoned all the companies my OT suggested and found Dolphin to be the ones who responded best. Matt was very friendly and helpful; I had a quote come through by email almost immediately, and the team who installed the lift was absolutely superb. They worked incredibly hard to get everything finished so I could start using it.

Home Lifts travelling through floor aperture

“Getting a through the floor lift was the best decision we made. My previous stairlift was good, it provided me with 11 years of service, but it was just getting too difficult to be able to use it without my back hurting or me getting breathless going up those final few steps. The new lift is also very quiet, which means it does not disturb anyone if I get up early and use it. It was definitely money well spent – it has changed my life for the better!”

Wessex Home Lift travelling through the floor aperture

Matt Pettet, from Dolphin Lifts had this to say “We are delighted that Diana is so pleased with her Wessex Home Lift. Here at Dolphin, our main aim is to help people remain independent in their homes and have the freedom to go up and down stairs without fearing a fall, and we are glad to have been able to help Diana feel safer and more independent in her home.”

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37 Chertsey Road, Chobham, Surrey, GU24 8PD
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