114 February 2013 Email


Join us at the Bournemouth Care Show 

19th & 20th March, 2013, 10am-4pm

Stand S152  

Although Dolphin Mobility are known as one of the UK's leading Independent Stairlift Specialists, in recent years we have developed our moving and handling side of the business.

We install Ceiling Track Hoists, portable and mobile hoists for numerous local authorities, hospitals, care homes and private individuals.

Dolphin Mobility are part of the Dolphin Stairlifts Group of Companies, with around 20 offices throughout the UK and Ireland.

In the South, there are branches in Surrey, Kent, Dorset, Suffolk, Bristol, Devon & Cornwall

Dolphin Mobility are delighted to have been appointed as the the Approved Distributor of Handimove Products in the South of England and the North-West. 

The Handimove range offer unique products which make life easier for users and their carers alike. The Body Support System enables many users to self hoist, potentially saving thousands in care costs, but above all giving Independence to the user.

Dolphin's range also includes Swimming Pool Hoists, suitable for Spas and hydrotherapy pools and even a range of solutions for assisting disabled riders to mount a horse

If you can't make it to Bournemouth let us come to you.

Visit our web-site

or email us on

or phone 

01276 919001

For more information on any of the products featured in the email, click on the relevant picture

dolphin mobility bournemouth 2013-1.bmp

Bournemouth International Centre (BIC)
Exeter Road

Dolphin Mobility in partnership with Handimove International will be showcasing the unique Body Support System together with the Victor Hoist, Shower Bathing Trolley and Wall Mounted Hoist.


wall lift - man-pvc sling



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Dolphin Mobility Ltd, 37, Chertsey Road, Chobham, Surrey, GU24 8PD

19 February 2009


It is with great sadness that Dolphin Mobility have to announce the death of Ian Elford the former owner of Dolphin Lifts Kent

Ian was a great friend to us all in the Dolphin Group of Companies and will be sadly missed. Ian died after a 2 year battle against Leukaemia, at the age of 56. He kept his sense of humour until the very end. If anyone would like to donate to Leukaemia Research, please click on the link above.

26 March 2009


Comment by Craig Dunnage, Director Dolphin Mobility Ltd
We at Dolphin are becoming very concerned at the recent trend of 'cheapest price' or 'price matching' being offered by several companies.
Help the Aged Stairlifts operated under Licence by Minivator Ltd, for example guarantee to beat any price offered by a competitor. This guarantee must not be interpreted as a guarantee to offer the best price to begin with.
Before you order a stairlift from anyone, make sure you get a comparitive quotation from at least one other supplier. We believe that companies should offer the best price to begin with, not only in response to competition.
We have significant evidence that customers are being quoted between 700 and 1200 more than we quote for the very same Minivator Simplicity Stairlift. The price we offer will only be matched if challenged by the customer. Only today we spoke directly to a customer who had been quoted 2150 for this stairlift. When we confirmed our price of 1399, Help the Aged matched the price. Which beggars the question, Why would you buy from a company who didn't offer the lowest price at the outset.
Also bear in mind you will not be buying the stairlift from the Help The Aged Charity, although the charity will receive a commission for the sale.
We at Dolphin have a high regard for the work carried out by the Help The Aged Charity, and fully understand that they need to explore all ways to raise funds, so they can represent the interests of our senior citizens. We are however very concerned that the very same people are being misled by the price promise offered by those licensed to use the Help The Aged Brand.
We believe that if the tactic of using price promises and a Charitable brand is used to attract business, it is the responsibility of the charity to ensure that all of the people they represent are receiving value for money.
How many customers buy without questionning the price, because they believe that Help the Aged are a charity, who have their interests at heart.
We implore any customers who feel they have been overcharged to make their concerns known to the charity, but above all for any potential purchasers of stairlifts to get several quotations before parting with your cash.

16 September 2008
Over the last few years prices of new stairlifts have fallen considerably. It is now possible to buy a new stairlift for around the same price that a second hand lift would have been 10 or 15 years ago. Consequently many perfectly serviceable stairlifts are being scrapped.
Here at Dolphin we currently have in excess of 100 straight stairlifts in stock, ready to install. Most of the lifts we have are Stannah, Meditek and Bison Bede, many are only a few months old.
For a limited time we will supply and install a second hand straight stairlift in the South-East of England for 900, including a 2 year parts and labour warranty (Office Hours Service). You only get 12 months on a new lift. The only extra you may have to pay would be for a power point, if you don't have one that we can use.
Curved Stairlifts
As Stannah's largest Trade Customer over the last 10 years, we have also built up a stock of second hand Stannah 260 stairlifts. Unlike straight stairlifts a new track has to be made for your staircase. Whilst many companies use re-fabricated tracks, we will have a new track designed and manufactured by Stannah to fit your stairs precisely. The cost will vary according to the length of track required, but will start at 2800 including installation and a 12 month guarantee.

5th June 2008 Dolphin Lifts Kent Following the recent retirement of Ian Elford from the Kent branch. Matt Pettet has been appointed as Managing Director of Dolphin Lifts Kent. Matt has worked at Dolphin Mobility Chobham) for the last 16 years. Starting as a trainee in 1992, he worked his way up to Operations Manager in recent years. Matt has worked on a huge range of Stairlift products over the years. The experienced gained over these years will be invaluable as he embarks in this exciting new role. We all wish him the very best of luck, and look forward to working with him and supporting him as the Kent Branch grows in the coming months and years. Dolphin Lifts Kent cover the County of Kent outside the M25, and the East Sussex towns of Hastings and St Leonards on Sea. Matt will be offering the complete range of stairlifts from Stannah, Minivator, Bison Bede, Meditek and Freelift, together with a wide selection of other products. For more information please contact Matt on

16th April 2008 Dolphin Mobility are pleased to announce an association with IGM Lifts in Malta. They have been established for many years, servicing and installing lifts. Due to trading restrictions placed by some manufacturers, they will not be able to carry our complete range, but will be supplying new and reconditioned stairlifts, both straight and curved, and a range of products including Swimming Pool Lifts for installation throught Malta. Obviously due to the high cost of transport and the limited volumes, the prices shown on our website will not apply in Malta. However we will endeavour to ensure that the prices are competitive and that the customer receives the best possible service. For information please contact

4th February 2008 Dolphin are pleased to announce the addition of the Italian made BluOne portable swimming Pool Lift to the range. This hoist is designed to carry the swimmer from the changing room to poolside and lower them effortlessly (by hydraulics) into the pool. Available exclusively from Dolphin in the UK.

See a video of the BluOne in use on YoutubeDolphin Lifts YouTube

4th January 2008 You can now view our product video's on the Dolphin Lifts YouTube page.

Dolphin Lifts YouTube

25th May 2007 Following the closure of the Independent Life Shop in Ashford, where Dolphin Stairlifts were displaying some equipment, Ian Elford of Dolphin Stairlifts in Kent would like to assure customers that Dolphin Stairlifts(Kent) is still in operation. Following their recent expansion, they have moved offices and warehousing facilities to Stanford, just off the M20 at junction 11.

11th October 2006 - STAIR LIFT BLOG
There are several articles about stair lifts on our blog. Click on the following links to find out more about the stairlift industry.

Risks and Benefits of Stair Lift use
Fast Delivery for New Curved Stair Lift
Stair Lifts debate in Commons?
Disappointment at stair lift buy-back
Swivel Seat Stairlift Chairs
Disability Now Stairlift Question
Mirror article on Churchill Stairlifts

7th June 2006 - PRESS RELEASE
It is with deep regret that Dolphin Mobility have to announce the passing of our Lincoln Branch Managing Director, Steve Hambrook at the age of 47. Steve was taken ill just three weeks ago, and his sudden death has been a shock to us all. Steve leaves behind his wife Judith and sons Michael and Simon, all of whom have been closely involved with the running of Dolphin in the East Midlands. Everyone at Dolphin would like to thank those who have called and written with their support and kind words, throught the last few weeks.

Steve was a well known character within the industry, a former RAF serviceman, was known by many in the industry during his 15 years at Brooks Stairlifts as their senior technician, helping numerous dealers such as ourselves, as he travelled the country solving problems others couldn't.

In 2000 Steve took the plunge and went into business for himself, as the franchise holder for the Dolphin Stairlifts Group, in the East Midlands. Over the last 5 or 6 years, ably supported by his team including Colin Gill and Gareth Watkinson, Steve has grown Dolphin Mobility East Midlands, into the second largest of the Dolphin Franchises, and has shown everyone how hard work and good customer service can bring great success. It is only sad that he will not now reap the rewards of his endeavours.

Steve will be remembered by us as a great friend, who always had time for others, and normally a witty opinion to share. He had a great verve for life, love of motor cycles, and travel. He will be sadly missed.

If you have a memory of Steve that you would like to share with his relatives, friends and colleagues, or would like to read the tributes of others, please visit Steve' web site >

10th May 2006 - PRESS RELEASE
Dolphin Mobility Ltd. announces New Minivator Simplicity 950 Series stairlift 2005

Dolphin Mobility Ltd. are pleased to announce the addition of a new economy stairlift to their range. The all new Minivator Simplicity 950 Series was launched to Minivator dealers on 10th May 2006.

Although priced to be very competitive, Minivator have built a compact and robust stairlift that features constant wireless battery charging, eliminating unnecessary call outs due to user error (not parking the lift properly on the charge points).

The Simplicity 950 is fitted with a manual swivel seat and has a seat to footrest of height of 390mm to 490mm, perfect for most users. Installation of the Simplicity 950 stairlift takes less than 45 minutes in most situations.

For a limited time we are able to supply and install this stairlift for only £1399, provided it is on a staright staircase and there is a nearby power point.

Furthermore, from four (4) simple measurements (see our stairlift price calculator), our engineer will bring a brand new Simplicity 950 stairlift direct to the customer, fit it in less than 45 minutes, and provide complete instruction for safe usage.

If the customer likes the Simplicity 950 and wants to keep it, they simply pay by cheque and the stairlift is theirs.  If not, our engineer will be happy to take it away when he leaves. There is absolutely no obligation whatsoever. The customer need not buy anything.

Obviously,  for those customers who would prefer a visit, we will gladly send a sales advisor who can discuss our entire range with them.  Simply ring us on 0800 9800 126 or email us at

24th February 2006 - PRESS RELEASE
Dolphin Mobility awarded Stannah Trade Dealer of the Year Award 2005

Chobham based Dolphin Mobility Ltd, were today presented with the Stannah Stairlifts Trade Customer of the Year Award for 2005, by Stannah's Business Development Manager, Rory Cupples. Dolphin Mobility, who have offices in Surrey and Manchester, are the largest independent supplier of Stannah stair lifts in the UK.

Dolphin Director Craig Dunnage commented, 'We are delighted to receive this award, our increased sales have been achieved in a highly competitive market. We believe that our business ethics, the use of quality products and a focus on customer service, has helped us achieve this success.'

Over the last 15 years Dolphin have established themselves as one of the largest providers of Stairlifts and lifting equipment to Local Authority, Housing Associations and end users. With full trading facilities with all major manufacturers, Dolphin are one of the few entirely independent companies, who can offer impartial advice, they even provide a free impartial Stairlift Guide on

March 2005 - Dolphin can now supply a brand new straight stairlift for as little as £1399 installed. So if you have a completely straight staircase, without a door or open hallway at the bottom of the stairs, you could have a new stair lift for the price that most companies charge for second hand goods. Call 0800 9800 126 quoting " internet stair lift deal" for more details or click on the following link - new stair lifts.

December 2004 - PRESS RELEASE

Dolphin Stairlifts announce a change of ownership and management.

The East Anglia branch of DOLPHIN STAIRLIFTS has recently had a change of ownership and management. DOLPHIN is a well established national supplier of a range of mobility products and the change of ownership will facilitate further improvements in customer service for this area.

The new Director Paul Smith said

"I am excited at the prospect of developing DOLPHIN activities in Suffolk and Norfolk. I shall be giving full support to existing customers as well as providing a personal and prompt service to new clients. Whilst our key product is the Stairlift we can also meet many other mobility needs. An important reason to come to DOLPHIN is that the organisation has a wealth of knowledge of the products in the marketplace and, being independent, can recommend just the right one for a client."

The range of products DOLPHIN can supply include:
• Stairlifts
• Bathlifts
• Scooters
• Public Access lifts
• Recliner chairs

The new management is dedicated to uphold the DOLPHIN values of personal attention, full after sales service and support with competitive prices. DOLPHIN (East Anglia) Limited operates over the counties of Norfolk and Suffolk and Paul Smith can be contacted on:
Telephone 01394 277100

1. DOLPHIN operates nationally with autonomous branches in all areas of the country.
2. Local managers have full training in the products they recommend and install and also access to central information on products.

February 2005 - Human edited directory of business websites

January 2005 - Dolphin are currently seeking to recruit a stairlift engineer, a qualified electrician and a receptionist / administrator. See our job vacancies blog for more details.

November 2004 - Dolphin Mobility Ltd has its main office in Chobham, Surrey. Chobham is a delightful village on the outskirts of the M25, you can learn more about Chobham by visiting

Janice Thomson is an occupational therapist living in West Yorkshire, she now has a website up and running at

October 2004 - If you can't find what you're looking for on the main site then try our Dolphin stair lift Blog. This has more detailed information on some of the products that we sell plus links to other pages about stairlifts. To view the blog please click the link below

September 2004 - Another exciting addition to our product range is the Oxford Dipper Pool Hoist. Manufactured by Sunrise Medical, this is the best swimming pool hoist currently available. If you are looking for a swimming pool hoist supplier, you can call us free on 0800 9800 126 or if you prefer send an e-mail to

September 2004 - We are delighted to announce that we can now supply equipment manufactured by Chiltern Invadex. This will greatly enhance our product portfolio and we hope to post more details on the products available in the coming months.

September 2004 - Meditek stairlifts have made several improvements to their range of straight stairlifts. To order a copy of the new brochure please click here and type Meditek in the comments section.

August 2004 - Stannah Stairlifts have also produced a stairlift for outdoor use. The new model Stannah 310 is a compact outdoor stairlift for straight stairs. The stairlift is fully weatherproofed and is based on the design of their indoor stairlift.

July 2004 - The new straight stairlift from Stannah is now available. The Stannah 400 is set to become one of the best selling straight stairlifts on the market.

July 2004 - We think that the following links may be useful to you.

Disabilities Resources - directory of Disabilities related websites

Find the product service or skill you need provided by a local disabled worker. Disabled workers can register their service FREE on the Disabled Workers Database.

Disabled Workers Co-operative

May 2004 - Stairlift Guide Online

Our popular 'Having a Stair lift in your home' guide is now available to browse online.

April 2004 - Dolphin North Franchise

We are delighted to announce that we are now owners of the Dolphin North franchise. Formerly known as Dolphin Stairlifts North we will be trading throughout Manchester, Merseyside, Lancashire, Cheshire, South and West Yorkshire. Our product portfolio will include Stairlifts, Wheelchair Lifts, Bath Lifts, Recliner Chairs, Mobility Scooters, Adjustable Beds,  Public Access and Disabled Access Lifts, Wheelchairs and many smaller mobility products. Our new premises in Manchester has a fully equipped showroom with all of our most popular products on show. 

31st March 2003 - Web site revised

Our new web site has been posted. Whilst more development work continues, we are pleased to be able to detail the products we supply, and the services we offer.

We would be pleased to read your suggestions as to how the site can be revised. Please email us if you have suggested items for inclusion, or would like to see other products offered.

July 2003

Dolphin Access Lifts announce dealership agreement with Garaventa Lifts of Canada

August 2003

New impartial guide to ‘Having a Stairlift in your Home’ published.

Dolphin Mobility Ltd., 2017
37 Chertsey Road, Chobham, Surrey, GU24 8PD
Tel: 0800 980 0126 Email:
V.A.T Registration 664 5560 17 Company Registration 3130621